Innovation determines how high businesses can fly, while quality determines how far they can go - this is the core philosophy that Lei Jun, CEO of Xiaomi Group (hereinafter referred to as Xiaomi), consistently applies to the company's quality management approach.
Since its founding 16 years ago, Xiaomi has systematically evolved its quality framework, progressing from ISO 9000 quality management systems to Six Sigma methodologies, lean improvement practices, and ultimately to performance excellence models. The company has made it a strategic priority to transform quality management into a fundamental competitive advantage.
As an innovative technology enterprise selected for inclusion in the first national Quality Power Leading Enterprise Cultivation Program, Xiaomi serves as a practical benchmark for technology companies seeking to fulfill their quality responsibilities and deepen their commitment to building quality-driven enterprises. The company's experience provides valuable insights into how technology firms can integrate quality assurance into their core operational strategies.